Who handles the in-game transactions?

Purchases inside the game are controlled by App Store (iOS) or Google Play (Android). Nifty Games do not process these payments or have acce...

How can I find my order history?

You can find your order history by following the steps below: AndroidVisit pay.google.com/.Sign in to your Google account.On the left, click...

How do I request a refund for an accidental purchase?

In-game purchases are handled by Apple and Google for iOS and Android respectively. While these transactions are generally non-refundable, t...

I haven't received the item after making a purchase!

If you've recently made a purchase and didn't receive the items, don't worry. Please contact us through the in-game Help & Support menu ...

There is an unauthorized purchase of Coins/Cards on my account, what should I do?

Please contact us through the Help & Support menu in-game. You can find this section by tapping the Setting icon on the top right corner...

How do I enable password protection to prevent unauthorized purchases?

You can prevent unintentional or unauthorized purchases from your iTunes Store/Google account. You can setup a password to authenticate purc...

What is the in-game Store?

The NBA Clash Store is an in-game store that includes Limited store offers, Daily Deals, Gear Bags, Coins, and Diamonds. You can purchase th...

What are Coins?

NBA Clash Coins are a soft in-game currency that can be used to upgrade Cards and purchase Daily Deals in the Store.

What are Diamonds?

NBA Clash Diamonds are a premium in-game currency that can be used to purchase Gear Bags and Coins in the Store.